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Thursday, September 27, 2007

Do It Wrong Quickly

Check it out... the other day I received a complimentary edition of Mike Moran's newest read "Do It Wrong Quickly: How the Web Changes the Old Marketing Rules", which just hit bookstores earlier this month. Kickass!

Do It Wrong Quickly by Mike Moran

An excerpt from the back of Mike's book states:

"For decades, marketers have been taught to carefully plan ahead because "you must get it right - it's too expensive to change." But, in the age of the Web, you can know in hours whether you strategy's working. Today, winners don't get it right the first time: they start fast, change fast, and relentlessly optimize their way to success. They do it wrong quickly... then fix it, just as quickly."

"In this book, Internet marketing pioneer Mike Moran shows you how to do that -step-by-step and in detail. Drawing on his experience building IBM.com into one of the world's most successful sites, Morgan shows how to quickly transition from "plan then execute" to a non-stop cycle of
refinement."

"You'll master specific techniques for making the Web's "two-way marketing conversation" work successfully, productively, and profitably. Next, Moran shows how to choose the right new marketing tools, craft them into an integrated strategy, and execute it... achieving unprecedented efficiency, accountability, speed, and results."

A "thanks" goes out to Mike. I'll be sure to give it a read and a review sometime soon.

Thanks man!

posted by Karl Ribas
Thursday, September 27, 2007
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Tuesday, September 25, 2007

Yahoo! Store Among Top Shopping Carts

I just finished reading the latest issue of the Practical eCommerce Magazine (that's the September / October issue for those of you keeping track at home) where I found a very interesting cover story titled "One Hundred Notable Shopping Carts". As the title might imply, PeC has outlined their list of the 100 most notable shopping carts (as according to the number of active users), and has named Yahoo! Small Business (aka Yahoo! Store) in the top 10.

Yahoo! Small Business, ranked 9th with 47,000 active users, fell just 3,000 users shy of topping Shop Site and AFCommerce Shopping Cart for the number 7 spot. According to Practical eCommerce's count, there are more than 300 hosted and licensed shopping cart solutions available today. That's a lot of shopping carts, and certainly makes the task of picking a solution a very difficult process... especially for those small businesses with limited resources.

Michael Valiant, a product management and marketing specialist for 1ShoppingCart, offers the following suggestion to small businesses evaluating shopping cart solutions:

"It's hard to do [knowing which shopping cart solution to choose] when you're first starting out, but it's really important to think about where your business is going to be in one, three, and five years and choose a platform that will continue to be a viable solution throughout your growth. Finding a solution that can grow with your business, while not having to pay for features you aren't using right from the get-go will prove to be an extremely valuable asset for your small business."

"Also, consider the amount of time you want to invest in maintaining and upgrading your ecommerce solution. Most business owners will agree that time is much better spent on efforts to grow their business. That means a hosted solution is the way to go."

I couldn't agree with Michael more. I have the privilege of working with many young, small businesses at the beginning stages of their website's development and most seem to be very concerned with finding a shopping cart solution that will not only meet their current needs, but those in the future as well. Personally, my recommendation to small businesses will almost always be to invest in a Yahoo! Store from Yahoo! Small Business. Yahoo! Small Business acts as a trusted partner that helps merchants easily establish and grow their businesses. They offer a fully hosted solution with a secured shopping cart, free 24/7 support, and several advanced marketing features which make it easier for merchants to track online promotions, as well as tap into search engine resources.

A "congratulations" goes out to my friends over at Yahoo! Small Business. You guys have worked very hard to put out such a superb product, and I for one am glad to see that you're recognized for it. You may be number 9 on the list, but you're certainly number 1 in our hearts.

posted by Karl Ribas
Tuesday, September 25, 2007
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Friday, September 21, 2007

Interviewed by Yahoo! Store Blog

Check it out... last week I was interviewed by my man Paul Boisvert (the infamous Paul B.), Sr. Technical Content Producer from the Small Business division at Yahoo!. The interview was published just yesterday on the official Yahoo! Store blog, and features lots of search marketing goodness... in terms of my personal SEM insights, tips, and strategies. Paul tailored this interview specifically to the Yahoo! Store audience, but after reading it myself, I believe most of it can also be applied to most small businesses and DIY search marketers.

My favorite question from the interview was when Paul asked:

What's the one quick tip you can pass along to merchants that would have a surprising impact on their search rankings?

My response:

"The biggest tip that I could ever pass along to merchants is to write, or hire someone to write, your web site's content (category and product descriptions). Seriously... this may seem like a simple "no-brainer" these days, but you'd actually be surprised at how many Yahoo! Store merchants still continue to use their manufacture's images and product descriptions.

The problem is quite simple. When Google, Yahoo!, MSN, or any other search engine worth noting comes to a website it is expecting to read fresh, original content. Instead, search engines are finding the exact or similar groupings of content across multiple web sites which in turn sell the exact same products or services. In most cases, this is attributed to merchants "borrowing" content from their manufactures, and in the end you've now got 10 or 20 versions of the same content across multiple web sites. As a merchant, the question to ask oneself is this: "Why should the search engines rank my website higher than my competitors or manufactures when we are essentially offering the exact same pages and information as everyone else? The answer is ultimately "they shouldn't".

Search engines like to see a variety of content in their index - not the same content blasted across multiple web sites. Merchants will certainly see a huge impact on their search rankings if they themselves offer fresh, original (not to mentioned optimized) content."

All in all, I thought Paul did a great job with this interview. His questions were certainly on-point, and they provided some really worthwhile and "meaty" information for his readers. If you're interested... feel free to mosey on over to the Yahoo! Store blog and have yourself a read.

posted by Karl Ribas
Friday, September 21, 2007
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Tuesday, September 11, 2007

Rush Live Last Saturday

Let me start by saying that I'm not a Rush super-fan in any way. I don't own any of their albums or tees nor do I follow them from venue to venue. I don't dislike them or their music... I just don't know it.

This past Saturday some buds and I caught a Rush concert at the "First Midwest Bank Amphitheatre" (formerly the Tweeter Center) in Chicago. We actually ordered tickets several months ago, and got some decent seating. Not as good as WrestleMania 23 back in April, but they were good nonetheless.

The concert itself was a blast, and it turns out that I even recognized a few of their songs... one of which was "YYZ" as featured in the Guitar Hero 2 video game. Here are a few shots from the concert:

Rush Concert in Chicago

Rush Concert in Chicago

Rush Concert in Chicago

The only downer of the night (for me anyway - but I'm sure the guys would agree) was having to fork up 10 bucks a beer. It was like being robbed, but asking for it. Oh well, that didn't stop us from downing a dozen or more, but it sure put a hurting on our wallets. Well, except for my friend Dubz who just happens to be rich as hell.

posted by Karl Ribas
Tuesday, September 11, 2007
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Thursday, September 06, 2007

"Firefox Closes in on IE"

Bossman dropped off the latest issue of "Maximum PC" at my desk early last week (the October 2007 issue or Volume 12 Number 10 for those of you keeping track at home). Between he and I, we manage to put in our fair share of reading in a single month... at least in terms of search marketing, general marketing, web design, graphic design, Internet, and technology related blogs, magazines, and books.

In this issue I came across a tiny clipping titled "Firefox Closes in on IE". I've always had an interest in the "browser wars", as it's commonly referred to as, and have often wondered if Firefox would be the browser that would ultimately knock IE off its throne... or at least give it a run for its money (and we're talking Bill Gate's Microsoft IE so you know that's going to be a hell of a jog). The clipping stated:

"Nowhere is Internet Explorer's weakening hold on the browser market apparent than in Europe. French research firm XiTi Monitor reports that 28 percent of the continent's web surfers now use Firefox, up from 21 percent last year. In some countries - Slovenia, Slovakia, and Finland - use of the alternative web browser exceeds 40 percent."

In the short amount of time that Firefox has been available for free download; it's been able to do what no other browser has been able to do... compete head-to head and toe-to-toe with the Microsoft's IE. Think about that for a second. Firefox owns 30% to 40% of the European browser market... what a truly remarkable feet. I'm not exactly sure what Firefox's current share is in the US market, but I'd imagine those numbers have also risen in recent months.

So... what does this mean to you website owners, designers, and marketers? Well as Firefox's popularity and overall public usage continues to grow, you'll all be responsible for ensuring that your work remains in perspective with your Internet audience... even if that means developing and optimizing websites with the Firefox browser in mind.

Just for kicks, I gave my website's stats a once over and found some pretty interesting details about my visitors and their choice of browsers. Near 45% of my website's visitors use Firefox. Granted, I blog in a technology-based industry where using Firefox is widely more accepted and common, but I still think that's a good representation of the kind of numbers we can expect to see in coming years from Firefox and other industries.

Karl Ribas.com Browser Stats

Is your website optimized for the Firefox browser? What percentage of visitors / readers / leads / clients / customers are you loosing on the account that its not?

posted by Karl Ribas
Thursday, September 06, 2007
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Tuesday, September 04, 2007

Standardized PPC Management Fees

The other day, while on phone conference with a potential client, I was asked if I knew what the industry standard was in terms of Pay Per Click (PPC) management fees, and where All Web stood in relation to those standards. Honestly, I was a bit taken back by this question. I had never once been asked this and know very little about the pricing models of other PPC management providers. Although I couldn't really provide much value to the client's question - I certainly couldn't speak intelligently on the subject or bullshit my way through it - I was able to fork up the following response:

I'm not exactly convinced that there is an industry standard in regards to billing for Pay Per click services. However, if I had to take a guess, I imagine that a majority of PPC firms bill a single flat-rate every month in addition to a percentage of what the client spends on advertising. This is a model in which we've implemented at All Web Promotion and it has worked out well for us. I've also heard of other companies using this same billing model.

So I ask you... how accurate was my response? The few PPC management companies that I happen to know of either bill a flat rate for their services or a combination of a flat rate and a percentage of spend. For you PPC providers out there... what do you charge for management services? For you clients or individuals who've done some research lately... what kinds of pricing structures are you coming across?

posted by Karl Ribas
Tuesday, September 04, 2007
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